If you experience a problem with your web page, such as pictures not loading or pages not being found, please direct any questions you may have to the user-supported Web Page Development Message Board. Someone will try to answer your question as soon as possible.

Preparing Your Account
The first thing you will need to do is activate your account for web access. By default, unless it was specifically requested when your account was first set-up, web access is not active for your account. There is NO extra charge for this to be done. You may simply send an e-mail message to info@santel.net and request that your account be given web access.

Creating Your Home Page
Now that your account has been given web access, it is time to create your web page. Once you have an idea of what you want on your page, you have various options on how to create it.

If you are willing to go put in some time and effort, and you want to learn or have learned HTML (Hyper Text Markup Language)", you can use a plain text editor to create your page.

Santel Internet has a complete set of online classes established to help you learn all about creating your web page with HTML. The classes are only available to Santel Internet customers, and can be found at Homepage Development Classes. Even if you decide not to create your homepage this way, it is definitely worth your time to look through these pages. They contain lots of good information and have been helpful to lots of our customers already.

You may also use applications that are intended to help you create your web page without learning HTML. Some of them include Netscape Composer, Microsoft Frontpage or Frontpage Express. Note: Santel Internet does not support some of the Frontpage extensions that come with the package, such as having counters, guestbooks and built-in search capabilities.

There is one thing to remember when creating your web pages. The first page of your web site needs to be titled index.htm or index.html. This is the default name that is looked for and retrieved when someone visits your web site.

Using FTP To Upload Your Web Pages
You can upload your web pages by using FTP (File Transfer Protocol). There are many programs that will allow you to do so. We recommend Windows users use WS_FTP LE and Macintosh users use Fetch. Detailed instructions on the use of WS_FTP LE can be found on our WS_FTP LE Instruction Page.

Counters
If you want to put a counter on your page, detailed information can be found on our Counter Information Page. Note: When specifying a data file to use for your counter information, use the following format:

username.dat

where username is replaced with your own username. For example, if your logon username is elmerfudd, then your data file would be elmerfudd.dat

Mail Form
If you want to use a mail form that allows a view to enter information into a form on your page and then submit it to you (it comes as an e-mail message), check out our Form Mail Help Page. This is the same thing we use for our Technical Support Form.

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