Santel Communications Cooperative provides local telephone service to the communities of Alpena (849), Artesian(527), Dimock (928), Ethan (227), Fedora (527), Forestburg (495), Letcher (248), Mt. Vernon (236), Parkston (928), Storla (248), Tripp (935), Virgil (883), Wolsey (883) and Woonsocket (796). Listed below is information about rates, custom calling features and service.


Local Residential/Business Access Rates
Local Facility Access (*except as noted) $14.50/month
Local Facility Access - Business rate for 883, 928 and 935 $25.00/month
Local Service Access - All exchanges $2.00/month
* Wolsey residents add $2.00 for Huron access

Service Charge Rates
Connect Charge $25.00
Service Order Option Change FREE
Non-Pay Reconnect Charge $25.00
Extra Listing $0.75/month
Wire Maintenance $1.50/month
Wire Maintenance - Telephone and Cable TV $2.00/month
Trunk Hunting/Rollover $3.00/month
Custom Calling Features
Click on feature for a complete description.
Account Code Billing $20.00 set-up per line
Auto Callback $1.00/month
Auto Recall $1.00/month
Block Toll Calling $1.00/month
Call Forwarding $1.00/month
Call Forward - Don't Answer $1.00/month
Call Forward Busy $1.00/month
Call Forward Remote Access $1.00/month
Call Number Delivery $1.00/month
Call Waiting $1.00/month
Cancel Call Waiting $1.00/month
Conference Bridge $10.00 set-up charge per bridge
Conference Calling (3 Way Calling) $1.00/month
Customer Originated Trace $0.00
Distinctive Ringing $1.00/month
Do Not Disturb $1.00/month
Prepaid Long Distance Variable
Selective Call Acceptance $1.00/month
Selective Call Forwarding $1.00/month
Selective Call Rejection $1.00/month
Allow Selective Calling $1.00/month
Speed Call 8 $1.00/month
Speed Call 30 $1.50/month
Teen Line $3.00/month
Telemarketer Call Screening $2.00/month
Toll Deny $1.00/month
Voice Mail $2.50/month
Wake-Up Call $1.00/month
Warm Line $3.00/month
Call Feature Credits
3 or more call features $0.50/month
6 or more call features $1.00/month
10 or more call features $1.50/month
Local Calling Plan
Now you can choose a city within our exchanges to call on a local dial basis versus being billed long distance. This is a nice way to keep in touch with friends and family within our exchanges. Simply pick a town or towns and the fee will be:
Alpena $1.00/month
Artesian $1.00/month
Ethan $1.00/month
Forestburg $1.00/month
* Howard $1.50/month
Letcher $1.00/month
Mt. Vernon $1.00/month
Parkston $1.50/month
Tripp $1.00/month
Wolsey $1.00/month
Woonsocket $1.00/month
* Available to Artesian-Fedora residents only
Santel Long Distance
Santel Long Distance now provides you with intrastate (in-state) long distance service. We can also provide your interstate (out-of-state) long distance service.

Santel Long Distance offers the following three plans to our customers for intrastate and interstate calling. To choose these plans, call our office. There is no charge to switch to Santel Long Distance.

"The 8 'n 12 Plan"
  • This plan includes 1+ Direct Dialed Interstate and Intrastate calls "Anytime, Anywhere" within the Continental United States and Alaska and Hawaii, as well as Puerto Rico and the Virgin Islands.
  • The per minute rate is $.08 for out-of-state calls and $.12 for in-state calls.
  • There is NO monthly recurring charge.
  • The minimum per call charge is 1 minute or $.08 for out-of-state and $.12 for in-state.
  • Additional minutes are rated in 6 second increments.
  • To use this plan you must select Santel Long Distance for BOTH interstate and intrastate calling.

"Right on the Money"
  • This plan includes 1+ Direct Dialed Interstate and Intrastate calls "Anytime, Anywhere" within the Continental United States.
  • The per minute rate is $.11.
  • The monthly recurring charge is $3.95.
  • The minimum per call charge is 1 minute or $.11.
  • Additional minutes are rated in 6 second increments.
  • To use this plan you must select Santel Long Distance for BOTH interstate and intrastate calling.

"The Real Deal"
  • This plan includes 1+ Direct Dialed Interstate and Intrastate calls "Anytime, Anywhere" within the Continental United States and Alaska and Hawaii.
  • The per minute rate is $.14.
  • There is NO monthly recurring charge.
  • The minimum per call charge is 30 seconds or $.07.
  • Additional minutes are rated in 6 second increments.
  • To use this plan you must select Santel Long Distance for BOTH interstate and intrastate calling.

"Straight Talk"
  • This plan includes 1+ Direct Dialed Interstate and Intrastate calls "Anytime, Anywhere" within the Continental United States.
  • The per minute rate is $.15.
  • There is NO monthly recurring charge.
  • The minimum per call charge is 6 seconds or $.02.
  • Additional minutes are rated in 6 second increments.
  • To use this plan you do not have to select Santel Long Distance for both interstate and intrastate calling.

International Calls: Rates vary by country. Please call our office for more information on international calling.

Santel Long Distance will switch you over to our service absolutely free.

We can also provide you with your own 1-800 number. Just call us for details.

Ask about our Santel Travel Cards!
With a Santel Travel Card, you dial an 800 number to access the long distance network, so you never have to worry about high rates on your calling card calls. There is no surcharge on the call like many credit cards charge, and it now offers a new easy rate of $.14 per minute, 24 hours a day, 7 days a week, to any of the 50 United States.
Information
Santel Communications Cooperative
Serving the areas of Alpena, Artesian, Dimock, Ethan, Fedora, Forestburg,
Letcher, Mt. Vernon, Parkston, Storla, Tripp, Virgil, Wolsey and Woonsocket.

For service or billing questions dial 777.
For trouble dial 611.
Out of area dial toll-free 1-888-978-7777.

Phone (605) 796-4411
Fax (605) 796-4419
E-mail info@santel.net