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Services >> Terms and Conditions

The following terms and conditions apply to all customers of Santel Internet:

Warning: Sexually explicit material can be obtained over the Internet. Santel Internet will not be responsible for any activity in which you, as the user, conduct your Internet travels. Parents may want to obtain software that will disable this type of activity. One such program, Net Nanny, is included on our Easy Internet CD-ROM.

The provision by Santel Internet or its subcontractors of Internet service, certain electronic communication services and related items includes an agreement by and between Santel Communications Cooperative (D.B.A: Santel Internet), duly authorized and existing under the laws of the State of South Dakota with its office at P.O. Box 67, Dumont Avenue, Woonsocket, South Dakota 57385, and Customer.
  1. Service Warranties: With respect to the service provided, Santel Internet makes no warranties of any kind, expressed or implied, including any implied warrantee or merchantability or fitness of this service for a particular purpose. Santel Internet takes no responsibility for any damages suffered by Customer, including but not limited to, loss of data from delays, non-deliveries, mis-deliveries, or service interruptions caused by Santel Internet's own negligence or Customer's errors and/or omissions.
  2. Acceptable Use: This service may only be used for lawful purposes. Materials and/or transmissions in violation of any local, state or federal regulation(s) are prohibited. This includes, but is not limited to, copyrighted material, material legally judged to be threatening or obscene, or material protected by trade secrets.
  3. Use of Information: Use of any information obtained via this service is at Customer's risk. Santel Internet specifically denies any responsibility for the accuracy or quality of information obtained through its services.
  4. Inappropriate Usage: Santel Internet or other relevant authorities may determine inappropriate usage of this account and the privilege may be revoked at Santel Internet's discretion. Should this occur, Customer will be notified in writing of this action.
  5. Change of Status: Santel Internet will occasionally require new registration and account information by Customer to continue this service. In addition, Customer shall notify Santel Internet in writing of any changes in the account information.
  6. Limitation of Liability: Neither party shall be liable to the other for any loss, damage, liability, claim or expense arising out of or in relation to this agreement or the provision of service or equipment, however caused, whether grounded in contract, tort (including negligence) or theory of strict liability. The parties agree to work in good faith to implement the purpose of this agreement, but recognize the network connection and services to be provided by Santel Internet could not be made available under these terms or other similar terms without a substantial increase in cost if the parties were to assume a greater liability to each other.
  7. Billing and Minimum Terms: Customer will be billed no later than the first business day of the month after Santel Internet receives Customer's order in Woonsocket, South Dakota, for the coming month's fixed service costs, as well as the past month's usage-based fees (such as hourly service charges for applicable services). The first payment will include the registration fee. The registration fee is non-refundable. The first payment may also include network connection costs, including service fees, local access, and monthly lease costs appropriate to the service selected. These fees are non-refundable. The monthly service fees are independent of the amount of traffic or systems access by users at Customer's location.
  8. These Terms and Conditions supersede all previous representations, understandings or agreements and shall prevail notwithstanding any variance with terms and conditions of any order submitted.
  9. Use of Santel Internet services constitutes acceptance of these Terms and Conditions.
  10. "Unlimited" Access means that Customer can use any number of hours of regular use. Keeping online 24 hours a day by any sort of means will not be allowed and Customer's account will be terminated. In fairness to other customers, please do not leave your computer unattended while logged on to our server! Limiting your time online to actual usage will help ensure dependable service for all subscribers - THANK YOU!





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